Software Support Specialist
Palmerston Northonsitemid
Posted 1mo ago · via Lever
About this role
At Objective, we're looking for a technically strong Software Support Specialist based in Palmerston North or Wellington, New Zealand who thrives on solving complex challenges, taking ownership, and delivering exceptional customer outcomes.
This isn't a traditional support role. You'll be the highest level of technical escalation within our Customer Support team, working directly with customers, consultants, developers, and product teams to investigate critical issues, uncover root causes, and drive resolutions that make a real difference.
If you're someone who enjoys digging deep into technology, loves troubleshooting complex systems, and can confidently communicate with both technical and non-technical stakeholders, we'd love to hear from you.
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Palmerston North. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams