Head of Customer Success
Astenhybriddirector
Posted 11mo ago · via Recruitee
About this role
Head of Customer Success Senior · Full-time · Breda or Leuven Keep customers smiling. Build a world-class support team. Shape the product. We’re looking for a Head of Customer Success to lead and scale our global support team, ensuring customers get the most from our robots in the field. You’ll be the steady, trusted point of contact from installation to long-term performance, creating a warm and confident experience every step of the way. You’ll manage the full post-sales journey: deployment, training, support, and performance follow-up. Just as important, you’ll build the foundation for scale: defining processes, improving documentation, and sharing insights with engineering and sales.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: go, teams
2
Level fit
This role is director-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Asten. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
goteams
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