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Octo EnergyCustomer Operations

Energy Specialist - Customer Support

Houston (US)onsitemid

Posted 16mo ago · via Lever

About this role

Welcome to the future of energy Octopus is a tech-powered energy company. We believe technology has the power to address our greatest challenge, climate change, while also delivering incredible service and customer experience. We are changing the way people interact with their energy company - by making it approachable, low cost, easy-to-understand, and most importantly, 100% renewable. Want to work in a soul-destroying customer service call center? Don’t apply here.   We’re a bit different... You won’t believe it until you actually start working here. We try to explain it during the application and interview process but really, until you’re immersed in our culture, you’ll realize you’ve never worked anywhere like it.    At Octopus you’re not a number.…

Read the full description on Octo Energy's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

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2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Houston (US). We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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