End of Lease - Team Lead
London (GB)onsitesenior
Posted 2mo ago · via Lever
About this role
What we do. Electric Car Leasing
Why we do it. Greener. Fairer. Future.
The Role, in a nutshell...
As the Team Lead for End of Lease, you’ll be responsible for the end of contract and recharge experience in our customer journey. When a car comes back, it’s our job to ensure the transition is smooth, transparent, and fair.
This isn't just about managing logistics; it’s about leading a team that balances commercial decisions, with a 5* customer experience. You will oversee the assessment of damage charges, handle complex escalations, and ensure that every charge we pass on is justifiable and fair.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in London (GB). We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included