Renewals Expert
Weybridge (GB)onsite
Posted 4mo ago · via Lever
About this role
What we do. Electric Car Leasing
Why we do it. Greener. Fairer. Future.
You will be joining our newly established Driver Success Team, a dedicated team responsible for maximising
customer retention and satisfaction at the end of their lease agreement.
Existing customers are not 'new leads';
they require a strategic, relationship-based approach, not a standard sales call. Your goal will be to convert
upcoming lease renewals, win back 'controllable' leavers, and renew relationships by resolving issues directly,
ensuring a great experience that encourages drivers to stay.
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Weybridge (GB). We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included