O
OdlReprésentant·e du Service Client — Poste polyvalent multi‑divisions (Hybride)
Terrebonneonsite
Posted 3 days ago · via Workday
About this role
Job Overview: As a Customer Service clerk, you will be the point of contact for customers, addressing their inquiries and resolving non-technical issues through telephone, email, or chat. You will handle complex or unique customer requests that may require tailored solutions and communicate these resolutions effectively. Additionally, you will analyze customer service needs, collaborate with other departments, and ensure customer satisfaction by providing timely updates and accurate information. Key Responsibilities: Respond to customer inquiries via telephone, email, or chat, providing non-technical problem resolution. Resolve complex or unusual customer requests, offering customized responses as necessary.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams, clerk
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Terrebonne. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teamsclerk