Operations Specialist

Lets Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description To coordinate and supervise OMFIN’s back-office operations, ensuring efficient digital loan processing, strong operational controls, timely customer onboarding, effective sales-agent administration and consistent service delivery. The position will support the scaling of private employer payroll and Annuitants lending, as well as the government payroll lending product. Key roles and responsibilities A. Operational leadership and process management Coordinate the day-to-day activities of the Credit and Operations back-office team, ensuring effective allocation of work and achievement of service targets.…