Real-Estate Document Processing Support Specialist
MNonsitemid$42K – $62K
Posted 6 days ago · via Workday
About this role
ENTERPRISE SERVICES Job Description: This is an internal customer support position but it is not technical support. SUMMARY : Provide operational assistance for Customers through analysis, training, documentation, and resolution within designated areas of expertise. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide support services using internal and external applications Escalate issues based on business impact and service level agreement (SLA) requirements. Thoroughly document incident activities Have an understanding of support service concepts and be able to identify the differences among events as incident or problem. Escalate and coordinate communication across functional groups. Act as a point of escalation for Tier I staff. Provide shift coverage as needed.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: less, monday, teams, salesforce
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in MN. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
lessmondayteamssalesforce
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