Customer Experience Enablement Senior Manager
RemoteRemote (US)manager$162K – $202K
via Greenhouse
About this role
Omada Health is on a mission to bend the curve of chronic disease. Job overview: Omada is hiring a Customer Experience Enablement Senior Manager to strengthen how Customer Success Managers (CSMs) show up in front of customers, customized to their size and service level. This role is responsible for translating CX goals, field feedback, and business priorities into enablement strategy, high-value resources, and scalable systems that improve effectiveness in client-facing work. Approximately half of the role should focus on strategic enablement: identifying the highest-leverage opportunities to improve CX effectiveness, shaping priorities and narratives, and ensuring enablement efforts directly support how CSMs manage and grow their books of business.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
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2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
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4
Recency
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5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
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