IT Helpdesk Technician B2
Bogotaonsite
Posted 4mo ago · via Workable
About this role
We are looking for IT talent with a B2 English level! A leading company in the BPO sector is seeking an IT Helpdesk Support Analyst oriented toward providing technical support and solutions to users in a dynamic and multicultural environment. 🔎 Job Conditions 📍 Location / Modality: 100% On-site – Bogotá (Conecta 80). 📄 Contract Type: Permanent / Indefinite term contract. 💰 Salary: $2,850,000 COP base salary + up to $200,000 COP in performance-based commissions. 🎓 Training: 2 fully paid days. 🕒 Schedule / Shifts: Full-time availability from Monday to Sunday. Morning window shifts (finishing at 5:30 PM max). 2 days off per week (rotating/not fixed). 🚀 Main Functions Provide tier-1 IT technical support. Troubleshoot and resolve basic hardware and software incidents.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: monday
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Bogota. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
monday
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