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Open 252

Customer Engineer, Voice

Jordanremotemid

Posted 2w ago · via Workable

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About this role

About Open Open.cx is the AI customer experience platform, automating support, outbound, sales, and customer understanding, built for enterprises that cannot afford slow, expensive, or mediocre support. We automate over 80% of interactions for companies like MoneyGram, Mollie, TicketSwap, and More.com handling voice, email, and web at massive scale with AI that thinks fast and feels human. We are backed by Y Combinator, Pioneer Fund, X by Unifonic. We recently raised $7M+ and are accelerating from a startup into a global scale-up. Our customers replace entire stacks of legacy tools, cut support costs by up to 12×, and deliver dramatically better experiences to their own customers.…

Read the full description on Open 252's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: typescript, node.js, webrtc, slack, hubspot

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

Score yourself on this role.
Free · no card · written explanation included
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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

typescriptnode.jswebrtcslackhubspot

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