Manager, AFC Program Management | Remote, USA

The Manager of AFC Program Management is a highly motivated self-starter, who manages a team of highly skilled Program Managers and Senior Program Managers whose purpose is to manage the impact, efficiency, and ongoing maturity of the service experience for Optiv Managed Services clients. While serving as a key escalation point for Cyber Operations Practice Leaders, Sales teams, and clients, this role develops and leads a client facing team with data driven decisioning, exceptional metrics and reporting, and proactive problem management. This person will also define policies, procedures, and best practices. The position will be responsible for metrics showing continuous improvement and efficiencies in the client operational experience and maturing processes.…