Senior/Principal Support Engineer

Japanonsiteprincipal

Posted yesterday · via Oracle

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About this role

As a member of Oracle's Global Product Support organization, you will deliver world-class post-sales technical support for Oracle Integration Cloud (OIC) and related Oracle Cloud technologies while serving as a trusted advocate for customer success. As a primary technical point of contact, you will work directly with both Japanese-speaking and English-speaking customers to troubleshoot complex technical issues, provide product guidance, and deliver timely, high-quality solutions. This role requires close collaboration with Oracle Product Development, Cloud Operations, and global engineering teams to investigate product issues, drive problem resolution, and improve the overall customer experience.…

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Level fit

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Domain experience

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Recency

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Location fit

This role is based in Japan. We weight your proximity and willingness to relocate.

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