Customer Support Agent
Manchesteronsite
Posted yesterday · via Teamtailor
About this role
Customer Support Agent (Manchester, UK) Location / Work Arrangement: Hybrid (UK) — early weekday shifts in-office, later weekday shifts and all weekend shifts from home Contract Type: 35 hours/week Working Hours: Shift-based, scheduled across Mon–Sun, between 9:00am–11:00pm (we'll talk through what patterns could work for you) Role Purpose: You'll be the friendly, reliable voice our Restaurant Partners turn to when they need help — across chat, phone, and email. No two days are quite the same, and you'll get real ownership over resolving issues from start to finish.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Manchester. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included