Senior Manager, Service Desk
Greater Omaha Areahybridmanager$83K – $127K
Posted 1mo ago · via Workday
About this role
About this Opportunity: As a Senior Manager, Service Desk, you will lead the strategy, operations, and team member experience for Orion’s service desk function, supporting team members across domestic and international locations. This role owns the service desk technology lifecycle, service delivery standards, endpoint management, automation, and continuous improvement efforts that enable secure, reliable, and high-quality technology support. The Senior Manager develops leaders and team members, builds strong cross-functional partnerships, and uses data, automation, and emerging technology to improve service quality, efficiency, and the overall team member experience. As we continue to evolve and live our Orion values, we are looking for someone to grow with us.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: powershell, jira, confluence, teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Greater Omaha Area. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
powershelljiraconfluenceteams
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