Guest Relations Executive (Osteria Mozza)

As a Guest Relations Executive, this role delivers prompt, courteous service while taking ownership of assigned tasks to ensure smooth pacing and guest satisfaction. The position requires strong menu knowledge, basic beverage understanding, and the ability to address guest needs and feedback professionally. Working closely with the wider team, the role delivers and upholds service standards for a seamless and positive dining experience. RESPONSIBILITIES Responsible for point of contact between guests and the restaurant through delivering prompt and quality service in a positive, polite and professional manner. Take ownership of assigned service stations, ensuring smooth table progression, pacing, and guest satisfaction throughout the meal.…