Bilingual Claims Customer Service Advocate II
Columbiahybrid
Posted 1w ago · via Workday
About this role
Summary Provides prompt, accurate, thorough and courteous responses to all customer inquiries. Inquires may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. Description Location: This position is full-time (40-hours/week) Monday-Friday in a typical office environment. The work hours for this role are from 8AM-4:30PM, lunch will be from 11:30AM-12:30PM. Training will take place on-site at 4101 Percival Rd, Columbia, SC 29229 for 6 weeks and you will be required to stay in house for 6 months. You will be given the opportunity to work remote based upon your performance.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Columbia. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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