Claims Customer Service Advocate II
Columbiaonsite
Posted today · via Workday
About this role
Summary Responsible for responding to customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. Reviews and adjudicates claims and/or non-medical appeals. Determines whether to return, deny or pay claims following organizational policies and procedures. Description Logistics: This position is full-time (40/hrs week) Monday-Friday. This role is on-site only and is based at 4101 Percival Rd, Columbia, SC 29229. You will have the opportunity to choose a schedule between 7:30am-4pm or 8am-4:30pm. Training will be conducted over a six-month period during regular business hours.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Columbia. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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