Claims Customer Service Advocate II

Summary Responsible for responding to customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. Reviews and adjudicates claims and/or non-medical appeals. Determines whether to return, deny or pay claims following organizational policies and procedures. Description Job Description Location: This position is full-time (40 hours/week) Monday - Friday in a typical office environment. Employees are required to work a training schedule of 8:00am to 4:30 pm. You will need to be available to work a 8-hour shift from of 8:00 am to 4:30 pm. It may be necessary, given the business need to work occasional overtime and weekends. This role is located at 4101 Percival Road, Columbia SC.…