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Ourhrconnect

Customer Service Advocate I

Columbiahybrid

Posted today · via Workday

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About this role

Summary Provides prompt, accurate, thorough and courteous responses to all customer inquiries. Performs research as needed to resolve inquiries. Description Location: This position is full-time (40 hours/week) Monday through Friday in a typical office environment. Employees are required to have the flexibility to work any 8-hour shift scheduled between the hours of 8:00 AM - 5:00 PM. Training will be onsite at Monday-Friday 8:00 AM -5 PM for approximately 8-10 weeks. This role is located on-site at 4101 Percival Road, Columbia SC. This role is HYBRID and W@H will be considered after onsite training, performance and LOB needs. Sponsorship : This position is not eligible for sponsorship now or in the future.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: monday

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Columbia. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

monday

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