Global Support L2 Agent

US - RemoteRemote (US)

Posted 2 days ago · via Workday

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About this role

There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems! Job Description We’re growing our global support team and looking for Level 2 engineers who enjoy digging into complex platform issues. You’ll troubleshoot performance problems, work with customers to find practical fixes, and partner with internal teams to improve our product. If you like working through issues and want to make a real difference for customers, we’d like to hear from you. Key Responsibilities Troubleshoot platform-related issues, with a focus on identifying and resolving system bottlenecks Provide solutions and alternative approaches, negotiating with customers about the best ways to overcome issues.…

Read the full description on Out Systems's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: javascript, java, c#, sql, html…

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is remote-eligible. We factor in your stated location and time-zone overlap.

Score yourself on this role.

Free · no card · written explanation included

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

javascriptjavac#sqlhtmlcssreactspringasp.net.netrocketsoappresetteamsandroid studioxml

More at Out Systems

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