Helpdesk Engineer (Level 3) — MSP

Manilaonsitemid

Posted 1mo ago · via Lever

About this role

About the Company Our client is not your average IT company, they are a team of passionate tech specialists who love solving complex problems, streamlining business operations, and delivering top-notch IT solutions for businesses across Australia. They believe IT should be affordable, stress-free, and tailored to each client's needs. That's why they take a proactive approach to IT management, ensuring businesses run smoothly with minimal downtime and maximum performance. About the Role This is a senior-level position, not a stepping stone. We are looking for a Level 3 engineer who has genuinely mastered MSP operations and can work independently across cloud, networking, and security without close supervision.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: azure

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Manila. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

azure

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