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OvoenergyCustomer Services

Customer Resolution Specialist

Any of our officesonsitemid

via Greenhouse

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About this role

Role OVO-View Team: OneCare - Customer Resolution Location: Glasgow or Bristol Salary banding: £28,380 rising to £29,980 (increase is usually with 6-9 months) Experience: Complaint experience is preferable Working pattern: Full-Time Reporting to: Customer Resolutions Squad Lead Sponsorship: Unfortunately we are unable to offer sponsorship for this role. This role in 3 words: Ownership. Decision-maker, Communicator Top 3 qualities for this role: Resilience, Organisation, Empathetic Where you’ll work: Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person. You’ll be assigned to the closest one of hub offices Bristol or Glasgow.…

Read the full description on Ovoenergy's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

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2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Any of our offices. We weight your proximity and willingness to relocate.

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Skills in this role

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