OvoenergyCustomer Services

Customer Service Advisor (Zero Carbon Living)

Glasgowonsite

via Greenhouse

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About this role

Role OVO-view Location: Glasgow Team: OVO Care, Account Management. Salary banding: Starting base salary of £25,950 which will increase to £26,770 once your training and probation period are completed. This is usually within 9 months, although can be quicker depending on previous experience! Experience: Learner - customer facing in a service environment with digital experience and problem solving skills advantageous Working pattern: Full time - 37 hours per week (Shift times are between 8am - 6:15pm Monday to Friday and one Saturday per month from 9am - 2pm) Sponsorship: We are unable to offer sponsorship for this role. This role in 3 words: Fun, rewarding, customer-centric Top 3 qualities for this role: Communication, great teammate, creative thinking…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: go, monday

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Glasgow. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

gomonday

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