IT Support Technician

Owens Toledo Campusonsite

Posted today · via Workday

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About this role

Advertised Position Title: IT Support Technician Job Description: Essential Functions: Identify, diagnose and resolve/escalate first line customer request for technical assistance in an effective and efficient manner while making every effort to solve reported problem during the first point of contact. Assist Faculty and Staff with navigating device operations, password resets, console logins, and AV display configurations. Troubleshoot, identify, diagnose and resolve computer hardware, software and peripheral equipment issues affecting computer environments. Install, configure, update and maintain computer hardware, software and peripherals, based on technical documentation. Document installations, configurations, repairs and updates.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: react

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Owens Toledo Campus. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

react

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