Arrival Lead Customer Service Agent (ZG)

San Franciscoonsitesenior

Posted 2mo ago · via Workable

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About this role

Position Objectives: Pacific Aviation is seeking a professional, service-oriented, and dependable Arrival Lead customer service agent to support Zipair (ZG) operations at San Francisco International Airport (SFO). This role serves as a key point of coordination during arriving flight operations, ensuring passengers receive exceptional service while maintaining safe, efficient, and compliant arrival processes. If you thrive in a fast-paced airport environment and enjoy supporting both customers and operational teams, we encourage you to apply. SUMMARY As an Arrival Lead Customer Service Agent for Zipair (ZG), you will lead and coordinate arrival operations, assist passengers throughout the arrival process, communicate operational updates, and support baggage service activities.…

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