Senior Collection Specialist (m/w/d) - Customer Service
Berlin (Hybrid)hybridsenior$51K – $62K
via Personio
About this role
Bereit, den Markt zu verändern? Du übernimmst eigenständig anspruchsvolle, eskalierte Forderungsfälle, die besondere Expertise erfordern. Du führst souveräne schriftliche Korrespondenz mit Verbraucher*innen (B2C), Mandant*innen und Dritten. Dabei analysierst du systematisch Fallmuster und Feedback, um Risiken und Verbesserungspotenziale zu identifizieren. Du deckst Schwachstellen in Prozessen auf, entwickelst konkrete Verbesserungsvorschläge und agierst als fachliche Ansprechperson für dein Team.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: r, teams
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Berlin (Hybrid). We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
rteams
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