L3 Platform Operations & Support Engineer (MuleSoft Integration Platform)
Madridonsitemid
via Personio
About this role
Descripción del puesto / Funciones Daily Operations & Maintenance: Deliver daily L3 platform operational support, manage platform capacity, performance, scalability, and optimal resource utilization. Incident & Support Management: Handle L2 escalated tickets, analyze and resolve incidents within defined SLA timelines, and perform initial Root Cause Analysis (RCA) with corrective action recommendations. Support major incidents and service restoration activities. Automation & Improvement: Develop and maintain automation scripts for repetitive tasks, identify recurring issues, and drive continuous service improvements and risk mitigations. Deployment & Documentation: Support deployment, release, and production change activities.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: java, aws, azure, terraform, github…
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Madrid. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
javaawsazureterraformgithuboauthxml
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