Client Operations Lead

remotesenior

via Ashby

About this role

ABOUT PAVE BANK The Client Operations team ensures our clients successfully adopt, operate, and scale using Pave’s banking platform. We sit at the intersection of clients, operations, engineering, and compliance, ensuring that our services are delivered reliably while continuously improving operational efficiency and client experience. Our goal is to ensure clients derive maximum value from Pave’s platform while maintaining the highest operational and regulatory standards. ROLE OVERVIEW As a Client Operations Lead, you will be responsible for managing the operational lifecycle of client relationships—from onboarding through ongoing support and operational optimization.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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