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PaytmTravel - Customer Service Team (CST)

CST - Executive - Paytm Travel (Flights)

Bengaluruonsite

Posted 5mo ago · via Lever

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About this role

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.  Job Summary: We are seeking a highly motivated Associate for Customer Experience within our CST Business. The ideal candidate ensures a seamless and positive experience for our customers booking through our platform.  Responsibilities:  Customer Experience:  Ensure exceptional customer service across all channels (phone, email, chat, social media). Handle escalated customer issues and complex inquiries.…

Read the full description on Paytm's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Bengaluru. We weight your proximity and willingness to relocate.

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Skills in this role

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