PaytmpaymentsEnterprise Mid Market

Service Account Operation - Noida - Sales Operation

Noidaonsite

Posted 2 days ago · via Lever

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About this role

Job Summary As a Service Account Operations professional, you will be the backbone of the merchant lifecycle at Paytm. You will manage the backend operations for high-value service accounts, ensuring seamless onboarding, technical troubleshooting, and ongoing service excellence. Your goal is to bridge the gap between business development and technical resolution to ensure zero downtime for our merchant partners. Key Responsibilities  Merchant Onboarding & Lifecycle: Manage the end-to-end onboarding of service accounts ( QR/EDC services). Ensure all KYC, AML, and regulatory documentation is compliant with RBI guidelines.  Stakeholder Coordination: Work closely with Key Account Managers (KAMs), Product, and Tech teams to resolve complex merchant queries and…

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Recency

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Location fit

This role is based in Noida. We weight your proximity and willingness to relocate.

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