Pearl TalentCustomer Service and Client Relations

Remote Technical Support Specialist

Central Visayasremotemid

Posted 1w ago · via Workable

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About this role

Work From Anywhere in LATAM and the Philippines Work Schedule: US Timezone (Flexible) | Monday – Friday, overlap with US business hours About Pearl Talent Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. Hear why we exist, what we believe in, and who we’re building for: Watch here: https://www.loom.com/share/863b8e426e6d48309aa8f4ea4c1c94cd About the Client A fast-growing software company with an expanding base of API-focused customers is looking for a Technical Support Specialist to resolve technical and API-related tickets at Tier 1 and reduce escalations to Tier 2.…

Read the full description on Pearl Talent's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: rest, openai, jira, monday

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is remote-eligible. We factor in your stated location and time-zone overlap.

Score yourself on this role.

Free · no card · written explanation included

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

restopenaijiramonday

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