ACCOUNT MANAGER II
Coppellonsitemanager
Posted 3mo ago · via Workday
About this role
Job Profile Summary: Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Major Duties and Responsibilities: Resolves problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. Develops and maintains a deep understanding of the organization and services offered to resolve more complex inquiries. Uses a customer relationship application or database to record activities and research product information. Comply with the requirements of the company’s Quality Management System.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Coppell. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included