Assistant Customer Success Manager

Bristolonsitemanager

Posted 1mo ago · via Workday

About this role

Job description: Essential Functions The following is a list of essential functions, which may be subject to change at any time and without advance notice. Management may assign new duties, reassign existing duties, or eliminate a function Manage daily function of Customer Success Specialists focusing on first call resolution, exhibiting leadership and communication to team while monitoring recordings - enforcing calls are answered in a knowledgeable manner while striving to exceed industry standards Manage daily function of Business Development Specialists focusing on call campaign effectiveness including lead management and conversion success.…

Read the full description on Penncommunitybank's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: zoom, salesforce

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Bristol. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
See if I'm a fit →

Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

zoomsalesforce

More at Penncommunitybank

See all open jobs at Penncommunitybank