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PenumbraCustomer and Field Support Operations

Electronic Data Interchange (EDI) Analyst

Your Remote US Home OfficeRemote (US)mid$100K – $150K

Posted 6mo ago · via Lever

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About this role

The Electronic Data Interchange (EDI) Analyst will be responsible for managing Penumbra’s EDI system and transactions.  It is a critical position to ensure the success of EDI usage and will be the primary point of contact between Penumbra and customers to resolve EDI issues.   What You’ll Work On • Monitor, troubleshoot, and resolve EDI issues and errors in a timely and efficient manner • Act as liaison between our Customer and Field Support Operations (CFSO) team and our IT, Logistics, Finance and Sales teams to resolve EDI issues • Collaborate with internal and external stakeholders to increase EDI volume, capabilities, and performance • Work directly with customers to facilitate onboarding, offboarding, and issue resolution…

Read the full description on Penumbra's site →

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1

Skills match

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2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible. We factor in your stated location and time-zone overlap.

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