Bilingual IT Support Analyst
Lavalonsitemid$60K – $70K
Posted 5 days ago · via Workday
About this role
The Bilingual On-Site IT Support Analyst delivers prompt, high-quality, and professional technical assistance to end-users directly at their physical workspaces. This role functions as a key component of the local IT infrastructure team, resolving complex hardware, software, and network issues while ensuring seamless communication in both designated corporate languages (typically English and French). The Bilingual IT Support Analyst will: Provide comprehensive Tier 1 and Tier 2 technical resolution and troubleshooting face-to-face, fluently adapting to the user's preferred language. Install, configure, stage, test, and maintain desktop PCs, laptops, mobile devices, local printers, and peripheral business hardware.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Laval. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included