Online Exams & Customer Experience Assistant - English Speaking (Nicosia Based)

Nicosiaonsite

Posted 2mo ago · via Workable

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About this role

Ready to drive seamless operations and deliver outstanding service to our customers? 🚀 We're seeking an Online Exams & Customer Experience Assistant to provide top-tier support while ensuring exam integrity. As a key part of our agile team, you'll enhance the efficiency and excellence of PeopleCert’s global certification services. Join us and make an impact! As an Online Exams & Customer Experience Assistant - English Speaking, your tasks will include the following: Customer Service: Provide exemplary customer service to candidates, testing centers, and other stakeholders through various communication channels, including email, chat, and phone. Address inquiries, resolve issues, and ensure a positive customer experience throughout the examination & certification process.…

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What we'd score you on

reqspace match rubric

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Skills match

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Level fit

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Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Nicosia. We weight your proximity and willingness to relocate.

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