Technology Service Analyst
New Yorkonsitemid$82K – $128K
Posted 2w ago · via Workday
About this role
Job Description: Technology Service Analyst Deliver Exceptional Technology Support. At Ashurst Perkins Coie US LLP, our people and technology are essential to delivering outstanding client service. We’re seeking a highly customer-focused Technology Service Analyst to join the Service Desk team and provide responsive technical support to lawyers and business professionals. This role combines advanced troubleshooting, IT asset management, audiovisual support, user training, and project coordination to ensure that employees have a reliable and effective technology experience. Work Schedule: 9:30 AM – 5:30 PM EST Work Arrangement: Hybrid What You’ll Do Provide timely technical support through phone, email, Webex, ticketing system, and in-person interactions.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in New York. We weight your proximity and willingness to relocate.
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Skills in this role
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