CFC Excellence Manager

Malaysia - Kuala Lumpuronsitemanager

Posted today · via Workday

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About this role

Purpose The CFC Excellence Manager (Customer Facing Colleague) is MISP's cluster (MISP: Malaysia, Singapore, Indonesia, Philippines ) standardisation and continuous-improvement engine for customer-facing operations. The role supports all four markets, identifies common needs and legitimate differences, synchronises cluster activity and turns recurring issues into improvement opportunities with GOSC and above-market partners, without replacing local CE&I or CFC leads. Key responsibilities Build the MISP CFC Excellence roadmap from needs surfaced by CE&I Managers and local CFC and Sales leads.…

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This role is based in Malaysia - Kuala Lumpur. We weight your proximity and willingness to relocate.

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