Subject Matter Expert, Global Operations Service Centre

India - Mumbaionsite

Posted today · via Workday

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About this role

ROLE SUMMARY The Subject Matter Expert is a key role within the Global Operations Services Centers (GOSC) organization, accountable for the end‑to‑end delivery and performance of in-scope activities across assigned service areas (Process SME) or markets (Delivery SME). Both roles act as the Subject Matter Expert and primary point of contact for GOSC, ensuring high‑quality, reliable data services that support commercial and marketing operational activities such as reporting, sales force enablement, e‑permissions, and incentive calculation. Process SME is the SPOC for core service areas of GOSC and drives expertise in terms of stakeholder management, knowledge management, operational excellence, service transitions, and continuous improvement.…

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Skills match

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Level fit

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Domain experience

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Recency

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Location fit

This role is based in India - Mumbai. We weight your proximity and willingness to relocate.

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