Service Operations Manager
United States of America - Home Basedonsitemanager$117K – $186K
Posted today · via Workday
About this role
Job Title Service Operations Manager Job Description Global Service Operations Manager Lead the global service organization for the PerformanceBridge Analytics portfolio, driving high-quality customer delivery, service performance, and operational excellence across the end-to-end solution lifecycle. Your role: Lead and develop a global team of approximately 10–11 project managers, clinical consultants, and technical installation/support professionals delivering implementation and support services for PerformanceBridge. Own end-to-end service delivery and customer success, partnering with sales and commercial teams to support an approximately €4M business while meeting customer commitments for quality, timeliness, and budget.…
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reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
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2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
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4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in United States of America - Home Based. We weight your proximity and willingness to relocate.
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