Technical Support Specialist - CT

United Kingdom - Remote Basedremotemid

Posted today · via Workday

About this role

Job Title Technical Support Specialist - CT Job Description Technical Support Engineer - CT Ready to take on complex technical challenges and make a real impact for customers? As a Technical Support Engineer, you’ll be the expert who gets critical electro-mechanical equipment and software back on track—diagnosing advanced issues, driving corrective actions and delivering fast, effective resolutions. You’ll collaborate across clinical, marketing and R&D teams, lead root-cause reviews, support new product introductions and ensure every case is tracked through to a successful outcome. Your role: • Responds to high-complexity customer product inquiries through telephone, written email, or chat sessions, providing clear and helpful information to address customer questions and concerns.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: r, teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible. We factor in your stated location and time-zone overlap.

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Skills in this role

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