Service Excellence Manager

GBR - Londononsitemanager

Posted today · via Workday

About this role

Primary Details Time Type: Full time Worker Type: Employee Service Excellence Manager Role Highlights London with hybrid working Be part of a supportive, inclusive, and collaborative environment The Opportunity Following sustained and continued growth plans, we have a newly created and unique opportunity as a Service Excellence Manager within our Service Excellence team and wider Operations function here at QBE. The role will take responsibility for significant business transformation initiatives across UK Underwriting and Operations combining operational improvement, process redesign and technology-enabled change to deliver measurable business outcomes. About QBE At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in GBR - London. We weight your proximity and willingness to relocate.

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Skills in this role

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