PHT Trend Micro Incorporated - Philippine Branch

Senior SDET Engineer (TrendLife)

Taipeionsitesenior

Posted yesterday · via Workday

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About this role

Responsibilities Oversee technical support quality for the consumer market across client-side and backend systems (Cloud backend, AI Agent Q&A workflows, and billing/payment gateways); perform QA debugging to rapidly pinpoint root causes, gather comprehensive logs, and reproduce issues. Lead the implementation of E2E test automation by converting uncovered customer-reported issues into automated test cases and corresponding user documentation, systematically boosting product quality and reducing recurring support tickets. Monitor post-launch consumer reviews and complaints; leverage AI/Chatbot and Google Analytics (GA) data to proactively improve self-service coverage, transforming complex technical processes into systematic SOPs and customer-facing guides.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: python, shell, aws, azure, gcp…

Level fit

This role is senior-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Taipei. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

pythonshellawsazuregcpkubernetesdockerjenkinsgithub actionsgitlab ciclaudegithubgitlab

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