Local Customer Service Manager

Ballito - Kwazulu Natalonsitemanager

Posted 3 days ago · via Workday

About this role

It's fun to work in a company where people truly BELIEVE in what they're doing! To ensure exceptional customer service and store standards through effective implementation of SOPs, training, communication, audits, and complaint resolution. This role also supports the frontline by ensuring the correct frontline procedures and processes are adhered to daily and ensure efficient workflow throughout the department and supervise staff and provide exceptional Customer Service and uphold the company values with the community. Requirements Matric/ Grade 12 Must have a valid South African ID Must have a valid Driver’s license code 08 12 – 18 months face-to-face customer service experience The incumbent may also be expected to perform other duties as assigned from time to time.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Ballito - Kwazulu Natal. We weight your proximity and willingness to relocate.

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