Intermediate Help Desk Technician
Quantico VAonsite$48K – $75K
Posted 1mo ago · via Lever
About this role
Location: Russell-Knox Building (RKB) - Quantico, VA
Required Clearance: Active TS/SCI
Certifications: Must be certified at IAT Level II (Security+ or other certification satisfying DoD 8140 certification requirements)
Required Education: Associate's degree or higher in Information Technology, Cybersecurity, Computer Science, or a related discipline is desired. Equivalent specialized experience may be accepted.
Required Experience: 5 years’ experience in technical support, with at least 3 years of Service Desk experience.
Position Description
Ailani Wind Joint Venture is seeking an Intermediate Help Desk Technician to serve as the primary point of contact for end users to provide ongoing support, monitoring, and lifecycle management of incident tickets.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Quantico VA. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included