Ombudsman Liaison
Bedworthhybrid
Posted 4 days ago · via Workday
About this role
Ombudsman Liaison Contract Type: Permanent, Full time Location: Hybrid - Flexible Closing date: Wednesday 12th August At Domestic & General, we're committed to delivering fair outcomes for our customers and continually improving the service we provide. We're looking for an experienced Ombudsman Liaison to join our Complaints team, playing a pivotal role in managing cases escalated to the Financial Ombudsman Service (FOS) and other dispute resolution bodies. This is an excellent opportunity for someone with strong complaint handling and investigation experience within a regulated environment who is passionate about customer fairness and regulatory excellence.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Bedworth. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
More at PLC D&G Group
- View →Service Excellence Team LeaderNottingham, UK
- View →Customer Sales Advisor - Customer Support Sales (Remote & Hybrid)United Kingdom
- View →FP&A SpecialistWimbledon, UK
- View →Agente de Atendimento ao Cliente (Português Nativo)Madrid, ESP
- View →Complaints HandlerNottingham, UK
- View →First Line Assurance TesterWimbledon, UK