Customer Care Coordinator

This position is anticipated to be a short-term, and not expected to exceed April 30, 2028. *This position is fully remote/home based. Applications will be accepted from candidates based in the UK Role Summary The Customer Care division is committed to representing PLOS by delivering exceptional customer service through problem ownership, proactive engagement, integrity, and accountability that supports continuous organizational improvement. As the Customer Care Coordinator, you are part of an impactful international team that serves as the conduit connecting PLOS to our primary audience and delivering exceptional service to our customers. You are patient, empathetic, passionately communicative, and understand the value of effective communication skills.…