Customer Communications Quality Analyst ll

We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy. Position Summary: Role performs IT Product and Process Quality work that is focused on planning and implementing a framework to ensure error-free product to end users. Role provides support to this team primarily by developing new letters and modifying current templates and through monitoring, testing, auditing and reviewing the letter process. Performs functions directly related to compliance and internal audits and may be subject to General Council review. Creates and modifies queries using intermediate to advanced SQL skills.…