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PrewaveCustomer Success

B2B Customer Support Specialist (f/m/d)

Viennaonsitemid

via Personio

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About this role

What we build Most companies find out about supplier insolvencies, cyber attacks, factory fires or floods that affect their supply chain when it's already a crisis. Prewave exists to change that. We're an AI-native company giving BMW Group, Hilti and Lufthansa real-time visibility into supply chain risks before they become headlines. We're looking for a Customer Support Specialist (f/m/d) who takes ownership of the point of contact role for procurement managers, compliance leads, and supply chain professionals at some of the world's largest companies from day one. Someone who uses AI as a default part of how they work - and knows when to trust their own judgment. What you'll own Your day-to-day You are the person our enterprise customers talk to when they need help.…

Read the full description on Prewave's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: go, less, gemini, claude

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Vienna. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

golessgeminiclaude

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